Chatbot Content

English Courses for Kids:

Parents can visit our site to explore our full range of services.

Fees: 600 DH + 100 DH one-time registration fee.
Course Duration: 29 hours spread over approximately 3 months (2 classes per week, 1 hour 15 minutes each).
Placement Test: Required for most kids. Parents provide their phone number, and the administration will contact them to schedule the test.
WhatsApp Communication: After the placement test, parents receive the test result, the level of their child, the course schedule, and payment details via WhatsApp. Proof of payment can be sent by photo or transaction details.
Payment Options: We accept payments via bank transfer or PayPal (ezzoubeir.jabrane@gmail.com).
Children Aged 5-7: If the child is starting from zero, no placement test is needed. Parents can contact Ezzoubeir Jabrane via WhatsApp or phone to get the available schedule.
Enrollment Confirmation: After payment, parents receive a confirmation. If classes haven’t started, they are added to a WhatsApp group two days before the course begins. If classes have started, the child will be added immediately upon confirmation of payment.

English Courses for Adults:

Fees: 600 DH + 100 DH one-time registration fee.
Course Duration: 30 hours over approximately 2.5 months (2 classes per week, 1 hour 30 minutes each).
Placement Test: Required, with schedules depending on the student’s level (Monday/Thursday or Tuesday/Friday at 8:00 PM or 8:30 PM). The administration will contact students for scheduling.
WhatsApp Communication: After the placement test, the student receives their results, level, class schedule, and payment details via WhatsApp. Proof of payment is required.
Payment Options: We accept bank transfers or PayPal (ezzoubeir.jabrane@gmail.com).
Enrollment Confirmation: After payment, students will be added to a WhatsApp group two days before the course begins. If classes have already started, they will be added immediately upon confirmation of payment.

Teaching Methods:

Focus on Speaking: Our courses are centered around speaking activities to improve communication skills.
Task-Based Learning: Practical exercises like role-playing and group discussions simulate real-life situations.
Personalized Feedback: Teachers provide individualized feedback to help students improve.
Thematic Learning: Classes are built around themes such as professional English to meet students’ specific needs.

Chatbot Workflow:

Initial Greeting: 👋 Hello! Welcome to Exchange Lab. How can I assist you today?

1️⃣ Are you an adult interested in our courses or the parent of a child?

User Options:

I am an adult.
I am a parent.

For Adults: 📚 Our adult English courses provide 30 hours of training over 2.5 months, with 2 weekly classes of 1 hour 30 minutes each. The cost is 600 DH + 100 DH registration fee.

🔍 Would you like to take a placement test to determine your level?

User Options:

Yes, I want to take the test.
No, I have a question.

For Kids (Parents): 👧 Our kids’ English courses offer 29 hours of training over 3 months, with 2 weekly classes of 1 hour 15 minutes each. The cost is 600 DH + 100 DH registration fee.

🔍 Your child needs to take a placement test to determine their level. Would you like to proceed with the test now?

User Options:

Yes, I want to take the test.
No, I have a question.

For Questions: 💡 Have any questions? I’m here to help! Please type your question below.

Test Process: 🎯 Great! Click here to take the placement test: [Link to the test].

We will send the results, class schedules, and payment information via WhatsApp.

Direct Contact: 📞 You can contact us directly via WhatsApp here: [WhatsApp Link to 0663244841].

FAQ Section

What is the cost of the courses?
- The cost is 600 DH plus a one-time registration fee of 100 DH for all courses.
How long is each session?
- For kids, each session lasts 1 hour and 15 minutes. For adults, each session lasts 1 hour and 30 minutes.
How long do the courses last?
- The kids’ course lasts 29 hours spread over approximately 3 months, while the adults’ course lasts 30 hours over approximately 2.5 months.
Do I need to take a placement test?
- Yes, a placement test is required for both kids and adults to determine the appropriate level, except for children aged 5-7 who are starting from scratch.
How do I schedule a placement test?
- After submitting your phone number, our administration will contact you to schedule the test.
What payment methods do you accept?
- We accept payments via bank transfer and PayPal (ezzoubeir.jabrane@gmail.com).
How do I confirm my enrollment?
- After you make the payment and send the proof, a confirmation will be sent. If the classes haven’t started, you’ll be added to a WhatsApp group two days before the start date.
What happens after I make the payment?
- Once the payment is confirmed, you will receive all course details, including the schedule and connection information.
Can I pay via PayPal?
- Yes, you can pay via PayPal at ezzoubeir.jabrane@gmail.com.
Do you offer any free trial sessions?
- Currently, we do not offer free trial sessions. However, you can take the placement test to get an idea of your level.
What happens if I miss a class?
- If you miss a class, you can reach out to the teacher or the WhatsApp group to catch up on missed materials.
How are classes conducted?
- Classes are conducted via Zoom, and all learning materials are shared through screen sharing. A « whiteboard » document is also provided for revisions.
How many students are in each class?
- Our classes have between 9 and 12 students, allowing for an interactive and engaging learning environment.
Do I need to buy any books?
- No, you don’t need to purchase any books. All content is provided digitally during the class.
How can I contact you if I have more questions?
- You can contact us directly via WhatsApp at [WhatsApp link to 0663244841].

Question Variations for Chatbot Training:

What is the cost of the courses?
- What is the cost of the courses?
- What is the cost of the training?
- How much do the courses cost?
- How much do the training cost?
- Can you tell me the price of the courses?
- What is the total fee for enrolling in a course?
- How much do I need to pay for registration?
- Are there any additional fees for the courses?
- What is the tuition fee for the courses?
- How much does the kids’ course cost?
- What are the adult course fees?
- Is there a registration fee?
- What is the full price, including registration?

How long is each session?
- How long is each session?
- What is the duration of each class?
- How many minutes does each session last?
- How long is a single class?
- Can you tell me how long each session takes?
- How long does each lesson last for kids?
- What’s the class length for adults?
- Are the class times the same for all courses?
- What is the time for one session?
- How many hours is one session?
- How long does each session run?

How long do the courses last?
- How long do the courses last?
- What is the total duration of the course?
- How many weeks does the course take to complete?
- How long will I be enrolled in the course?
- What’s the duration of the entire program?
- How many hours in total is the course?
- How many months does the course cover?
- How long will the training be?
- How many hours per week is the course?
- When will the course finish?
- How many weeks is the program?

Do I need to take a placement test?
- Do I need to take a placement test?
- Is the placement test mandatory?
- Do I have to take a test before enrolling?
- Do I need to pass a test before I start the course?
- Will I be required to take a placement exam?
- Is there a level test before classes begin?
- Is the placement test necessary for beginners?
- Do kids need to take a placement test?
- Do adults have to take a placement test?
- When is the placement test taken?
- Can I skip the placement test?

How do I schedule a placement test?
- How do I schedule a placement test?
- How can I book a placement test?
- What’s the process for scheduling the test?
- How do I sign up for the placement test?
- How do I arrange a time for the placement test?
- Who do I contact to schedule the test?
- How do I set up my placement test?
- When can I take the placement test?
- How do I book a slot for the placement test?
- What’s the process to take the test?
- How do I get my test scheduled?

What payment methods do you accept?
- What payment methods do you accept?
- How can I pay for the course?
- What payment options are available?
- Can I pay via bank transfer or PayPal?
- What are the accepted methods of payment?
- Can I pay online for the course?
- Do you take PayPal payments?
- Is there a way to pay via credit card?
- How do I complete the payment?
- Do you accept cash or online payments?
- What forms of payment are allowed?

How do I confirm my enrollment?
- How do I confirm my enrollment?
- How will I know my registration is confirmed?
- How do I get confirmation for my enrollment?
- When do I receive confirmation after payment?
- How can I check my enrollment status?
- What’s the process to confirm my enrollment?
- How will I be notified after registering?
- When do I get the enrollment confirmation?
- How will I know if my registration is complete?
- Will I receive a confirmation email after registering?
- How do I finalize my enrollment?

What happens after I make the payment?
- What happens after I make the payment?
- What’s the next step after I pay?
- What should I expect after paying for the course?
- What happens once I’ve made the payment?
- How will I be contacted after I pay?
- Will I get further instructions after paying?
- How do I proceed after payment is done?
- When will I get course details after paying?
- What do I do after completing the payment?
- How long does it take to get confirmation after paying?
- What happens next after my payment goes through?

Can I pay via PayPal?
- Can I pay via PayPal?
- Is PayPal accepted for payment?
- Do you allow payments via PayPal?
- Can I use PayPal to pay for the course?
- Are PayPal payments an option?
- Do you accept PayPal for enrollment fees?
- Can I complete my payment using PayPal?
- Is PayPal one of the payment methods?
- Can I pay the fee through PayPal?
- How do I pay using PayPal?
- Are PayPal transactions accepted?

Do you offer any free trial sessions?

Do you offer any free trial sessions?
Can I try a class for free?
Is there a free trial available?
Can I test the course before paying?
Do you provide a demo class?
Is there a free trial period?
Can I take a trial lesson without enrolling?
Are there any free classes to try?
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Is a trial lesson available?
Can I attend a class before signing up?

What happens if I miss a class?

What happens if I miss a class?
What should I do if I miss a lesson?
Can I catch up on a missed class?
What happens if I can’t attend a class?
How do I recover a missed lesson?
Can I make up for a class I missed?
What happens if I’m absent from a session?
Is there a way to retake a missed class?
How can I catch up on a class I missed?
What happens if I skip a class?
Is there a makeup option for missed classes?

How are classes conducted?

How are classes conducted?
Are the classes online or in-person?
Do classes take place on Zoom?
How are the courses delivered?
What platform do you use for classes?
How do students attend the classes?
Are all lessons held online?
Is the course taught via Zoom?
What method is used to conduct classes?
Are the classes live or recorded?
How will I attend the lessons?

How many students are in each class?

How many students are in each class?
How many people are in one class?
What’s the average class size?
How big are the classes?
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How many participants are there per session?
How large are the classes?
Is the class size small or large?
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How many students are enrolled per class?

Do I need to buy any books?

Do I need to buy any books?
Are there textbooks required for the course?
Will I need to purchase any materials?
Is there a book I need to buy for the class?
Are the study materials provided?
Do I need to bring my own textbooks?
Is there a required book list for the course?
Will I need to purchase course materials?
Are all materials included in the course fee?
Do I need to buy any resources?
Is a book necessary for this class?

How can I contact you if I have more questions?

How can I contact you if I have more questions?
What’s the best way to reach you?
How can I get in touch for more information?
Can I contact you via WhatsApp?
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Is there a phone number I can call?
How do I ask for more details?
Can I send an email to get more information?
What’s your WhatsApp contact number?
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